Post by moumita7777 on Oct 31, 2024 6:35:00 GMT
A possibility of reducing missed medical appointments by an average of 4 *…
According to the *Confederation of French Medical Unions, there are nearly 28 million medical appointments that are not honored each year, without any cancellation or postponement process being carried out. 62.5% of doctors think that this is due to the patient forgetting. This is why the management of appointment reminders by SMS has been a rapidly expanding market for several years .
Using Professional SMS represents a time saving for both patients and healthcare professionals. An optimization of time that allows to gain visibility and reduce economic losses linked to these absences. The SMS medical appointment reminder is a real asset for professionals .
Appointment reminder by SMS: the advantages of this service
Personalization of the social media marketing service service according to the needs of the Medical Practice: appointment reminder time, possibility of personalizing the SMS message, appointment reminder by SMS for all patients or certain patients only, etc.
SMS history with the list of appointment reminder SMS messages sent, scheduled or cancelled based on a defined period,
Exporting the history of SMS reminder messages in csv format to use them in Excel format,
Confirmation of the appointment by return SMS…
Daily use of the appointment reminder only brings solutions to planning management problems. It reduces the rate of missed appointments and facilitates the organization of priorities and agenda of a secretariat.
How is this strategy perceived by patients?
According to a study conducted by Accenture, a large majority of policyholders (64%) consider that the possibility of receiving SMS reminders of appointments made with their general practitioners or specialists is of interest .
The demographic increase does not go hand in hand with the decrease in the number of doctors in France and the sometimes absence of secretariat. In some regions, depending on the specialties, it is sometimes necessary to wait several months before getting an appointment with a doctor. This gap, which is growing more and more over the years, increases the risk of patients forgetting, hence the relevance of an appointment reminder by SMS which limits excessive absenteeism in each doctor's office.
All people who own a mobile phone generally keep it nearby and this all day long. However, it is important to know that SMS messages reach a reading rate of around 95% ! In addition, this type of SMS is not considered intrusive but rather informative, thanks to this significant advantage, it is well accepted by patients. They can, in addition, create a privileged link between the medical service and the patient.
A solution for healthcare professionals
The number of appointment reminders by SMS considerably reduces the number of appointments forgotten by patients . The frequency of their sending is managed by the doctor who knows his patients' habits better than anyone. A wide range is offered to him, ranging from several days to several hours before the set date. All the necessary details can be sent to patients, namely: the day, time, address, number to call in case of impediment. It is a fast, efficient and very simple communication system that allows practitioners to save time and money, while better controlling their schedule.
Spot-Hit specializes in mobile marketing, our teams listen to you and advise you in order to help you set up the SMS appointment reminder solution that suits you. Contact us!
According to the *Confederation of French Medical Unions, there are nearly 28 million medical appointments that are not honored each year, without any cancellation or postponement process being carried out. 62.5% of doctors think that this is due to the patient forgetting. This is why the management of appointment reminders by SMS has been a rapidly expanding market for several years .
Using Professional SMS represents a time saving for both patients and healthcare professionals. An optimization of time that allows to gain visibility and reduce economic losses linked to these absences. The SMS medical appointment reminder is a real asset for professionals .
Appointment reminder by SMS: the advantages of this service
Personalization of the social media marketing service service according to the needs of the Medical Practice: appointment reminder time, possibility of personalizing the SMS message, appointment reminder by SMS for all patients or certain patients only, etc.
SMS history with the list of appointment reminder SMS messages sent, scheduled or cancelled based on a defined period,
Exporting the history of SMS reminder messages in csv format to use them in Excel format,
Confirmation of the appointment by return SMS…
Daily use of the appointment reminder only brings solutions to planning management problems. It reduces the rate of missed appointments and facilitates the organization of priorities and agenda of a secretariat.
How is this strategy perceived by patients?
According to a study conducted by Accenture, a large majority of policyholders (64%) consider that the possibility of receiving SMS reminders of appointments made with their general practitioners or specialists is of interest .
The demographic increase does not go hand in hand with the decrease in the number of doctors in France and the sometimes absence of secretariat. In some regions, depending on the specialties, it is sometimes necessary to wait several months before getting an appointment with a doctor. This gap, which is growing more and more over the years, increases the risk of patients forgetting, hence the relevance of an appointment reminder by SMS which limits excessive absenteeism in each doctor's office.
All people who own a mobile phone generally keep it nearby and this all day long. However, it is important to know that SMS messages reach a reading rate of around 95% ! In addition, this type of SMS is not considered intrusive but rather informative, thanks to this significant advantage, it is well accepted by patients. They can, in addition, create a privileged link between the medical service and the patient.
A solution for healthcare professionals
The number of appointment reminders by SMS considerably reduces the number of appointments forgotten by patients . The frequency of their sending is managed by the doctor who knows his patients' habits better than anyone. A wide range is offered to him, ranging from several days to several hours before the set date. All the necessary details can be sent to patients, namely: the day, time, address, number to call in case of impediment. It is a fast, efficient and very simple communication system that allows practitioners to save time and money, while better controlling their schedule.
Spot-Hit specializes in mobile marketing, our teams listen to you and advise you in order to help you set up the SMS appointment reminder solution that suits you. Contact us!